Friday, November 4, 2011

What to Do and Say...

 “It is your task not to advise, not to change, not to tell, but to inquire. As you inquire, clarify, and reflect, you will gain an appreciation of the client’s ability to think, to reason, to plan and to problem-solve
(Urdang, 1999)


You really gotta trust the client and the process in order to not do certain things.  You really gotta believe in and respect the client in order to appreciate how they think and make decisions.  You gotta trust and believe.

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