I attended a series of communications workshops sponsored by the Robert Wood Johnson Foundation and the following notes are from a session with Eda Roth. She is a trained actor and coaches others to speak more confidently in the workplace - learning to use our voice takes work.
Five essential components that make presentations work:
- Life
- Truth
- Clarity
- Language
- Caring/Connection
*Who are you talking to?
*What time of day is this?
*What do you want to accomplish?
*What is their attitude toward you and your issue?
*What is your strategy? You become more yourself strategically.
*What are the obstacles?
*Are you invested in the issue and the outcome?
* It’s not about you – it’s about the passion for the people or issues that you are representing. To emphasize this point, she told a story about how mother love, which helped her to lift a car to save her 12 year old child, was greater than her fears.
The introduction engages the audience
* Get their attention
* Give background and context
* Establish credibility – not resume/CV but few key points
* Give them a reason to listen – create the "need to know" – what are you gonna talk about and benefits – the "so what?" of listening
* Preview – what you’re going to cover
Ways to begin
• Story
• Validate people as a connector to topic
• 7 seconds for people to make an impression
• Fact or social math (social math is putting the number in a context that really makes it stick)
• Thesis statement – the headliner of what you’re talking about
• Background or context
• Picture with Quote that is relevant
• Reference to occasion or previous speaker on a panel
• Guided visualization
• Humor is an attitude towards life
Think about a presentation that you will give and construct an opening – the introduction engages the audience
• Why listen to me?
• Get their attention
• Give background and context
• Establish credibility
• Give them a reason to listen
• Preview
Being believable in a given set of circumstances
Move the audience to see more
Hearing the words and feeling the importance of it – investing ourselves and being strategic – varied capabilities of our own expression
Awaken something in other people – she’s got something that’s gonna help me not feeling dumped on
Feel cared about
Embody authenticity – it is costly to step out and be daring, real, caring, present with people instead of being protected by professionalism
Theoretical vs. lived experience
Elements of the voice
Pitch
Volume - Fill the space with your voice
Inflection
Rate – pause as the white space, don’t talk faster so that people get more in
Diction
Non-words
Pauses
Words are music
The body says a lot
Posture and positioning – open and balanced
Gestures – using your hands
Eye contact – the vectors of relationship, focus lands your point, make the connections
Facial expressions – life comes through your face
Purposeful vs. nervous
How to deal with performance anxiety
Sigh of relief – breathe (even though it is counterintuitive)
Connect to the audience and message – higher purpose overcomes the fear
Know that you are adding value
Communicate conversationally
Try to enjoy yourself (take what you're doing seriously but not yourself – when focused on self not focused on what you are doing)
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