Abstract: Social-role theory suggests that women are likely to be penalized for acting assertively (or in other ways that are counter to stereotypical expectations). Using a sample of 76 supervisor–subordinate dyads, this research investigates the reactions of supervisors to the use of intimidation strategies by men and women working in a law enforcement agency. The findings suggest that, among female employees, the use of intimidation tactics of impression management is negatively related to supervisor ratings of likeability. In contrast, among males, the use of intimidation is unrelated to supervisor ratings of likeability. In addition, for females, the use of intimidation is unrelated to performance ratings; among male employees, though, the relationship between intimidation and performance evaluations is positive. The implications of this study for management practice and future research are also discussed.
So do you play the game and conform with expected norms (stereotypical expectations) or do you strive to use your voice, ask for what you need or want, and be authentic at work despite the risks and costs?
I get it that charm goes a long way, I appreciate it as much as the next person. But isn't that how our country got G.W. Bush, when Karl Rove, with considerably less charm and a definite agenda, ran the show? Don't sociopaths and con artists use charm to their advantage (and our disadvantage)? Isn't charm how we get hoodwinked?
I understand that my desire for a more direct/honest form of communication will never take hold, at least half of us or probably more on most days, just don't want to hear it or don't want to risk being the one to say it. But can we expect at least an inching toward relationships, interactions and decision-making with our eyes open?
Reference: Counternormative impression management,likeability, and performance ratings: the use of intimidation in an organizational setting
MARK C. BOLINO AND WILLIAM H. TURNLEY(2003)
Journal of Organizational Behavior, 24, 237–250
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My high school senior. When she was born and breastfeeding every two hours, 24-7, and I couldn’t shower or read the Sunday paper anymor...
Not to mention Bill Clinton...perhaps the biggest charmer of 'em all.
ReplyDeleteKind of ironic that 'authenticity' is the new black, yet not widely accepted and tolerated.
I guess charm as an accessory to substance is great - like the cherry on top. But charm as substance - now that is hollow and unsatisfying, eventually. Bill just didn't know how to turn it off, took advantage of the power of it, not just for good but for naughty purposes that hurt people. That's just my opinion, of course.
ReplyDeleteYes, authenticity has a long row to hoe. Change is hard, particularly revolutionary change. I think some have mastered the old ways (polite is manipulative power, cards close to the chest is power)and aren't interested in giving that power up. Others just don't seem to consider what is gained and what is lost. I can only vouch for myself - living authentically has set me free, but always with a price, and one I gladly pay.